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ScanSnap and Sierra Update

You’ve probably heard the news that my beloved ScanSnap line of scanners had problems with MacOS Sierra and some users were experiencing data loss. We discussed the issue on the MPU episode about Sierra.

Good news, earlier this month Fujitsu issued a fix and an online update for the current model scanners, the iX500, iX100, SV600, S1300i, S1100i. This week, the patch came for older models including the S1500, S1500M, S1300, S1100. You can find more details on Fujitsu’s website. According to Fujitsu, update should allow you to safely use the above scanner models with macOS Sierra.

A fix for the Evernote edition Scanner is planned for the end of October.

Unfortunately this fix does not appear to address older PDF content that was modified by macOS Sierra resulting in data loss. Fujitsu is continuing to work on that issue but notes that the conditions where PDFs could be damaged is “limited and specific.” Fujitsu says they’re continuing to work on a patch to address this concern.

Fujitsu is regularly updating this ScanSnap community page with the latest information on the bug and the status of their patches.

Disclosure: Fujitsu is a sponsor of Mac Power Users

Source: http://scansnapcommunity.com/features/14506-updated-notice-on-scansnap-compatibility-status-with-macos-sierra/

October 15, 2016 by Katie Floyd.
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